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Managed IT

July 01, 2022
Friday

Managed IT Services

Aaron Bockholt, Database Administrator • (361) 561-8446aaron.bockholt@esc2.us

James Cantu, WAN-LAN System Analyst • (361) 561-8451james.cantu@esc2.us

Ozzie Rivera, WAN-LAN System Analyst • (361) 561-8449ozzie.rivera@esc2.us

Managed IT Services provides Platinum Level service of information technology servers and network infrastructure. The service is designed to fit the needs of LEAs and non-profit organizations with limited staff resources, and requirements for a high level of performance and security in their IT infrastructure. Member LEAs benefit from reliable and comprehensive local support.

Services

  • Unlimited Phone Technical Support

Unlimited phone support during normal business hours. Expert advice and guidance in the following areas:

  • Firewall
  • Routers and switches
  • Microsoft Products (PC and Server OS, Exchange) Product licensing
  • Content and spam filter
  • Cisco or any VOIP systems
  • Cisco UCS and VMware
  • Google G-Suite or Office 365

This also includes any technical issues related to your LEA not listed here.

  • Silver Plan (basic): $2,400 per year (No onsite days)
  • Gold Plan: $4000 per year (includes up to two onsite days, normally $1295 per day)

 

  • Hardware (routers, switches, firewall) Pricing based on number and type of hardware that ESC-2 manages for LEA
  • Virtual Server Hosting (redundant storage) Pricing based on number of Virtual server
  • Off-Site Backup Service (ESC-2 Cloud) Pricing based on storage amount requested
  • Onsite Technical Support
  • Vendor Review and Interface To interface with vendors on technical aspects of a new school, or during mandatory walk through as per LEAs bid proces

 

Annual fee for LEA/non-profit organization: Contact a member of the MIS team for quote/pricing information.

Fee is based on the number of servers, service level selected, and network equipment managed.

 

ESC-2 is a Certified Certiport Testing Facility For:

  • Adobe
  • Apple
  • AutoDesk
  • Communication Skills for Business
  • Unity
  • Credentials
  • EC-Council
  • Entrepreneurship and Small Business
  • IC3
  • Microsoft
  • Quickbooks

 

** Ask us about training opportunities and scheduling your next test at our facility

Additional Program Offerings

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JIVE Communications VoIP System

Jive specializes in delivering simple, cost-effective communications solutions customized for LEAs. Added package benefits include the Jive Safety Suite, long-distance calling, integrated paging, and bell system.

Pricing based on # of phones and lines. Call for quote.

 

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